Navigate Change, Uncertainty and Complex Challenges

Navigate Change, Uncertainty and Complex Challenges | Lead Organisational Growth | Support your people through a restructure

Unlock the leadership paradox to be both consistent and flexible, so you can engage people and bring them with you on the journey through change and uncertainty.

You want to support your leaders and your people to thrive through the high levels of volatility, change and uncertainty experienced in most workplaces over the last few years instead of the stress, burnout, mental ill-health and 'quiet quitting' or resignations.

People want to feel they can believe in their leaders to bring them through this. Two of the most important attributes people look for in their leaders during times of uncertainty are trust and consistency. Trust is important for them to have confidence in the leader, and also to feel their leader trusts them too. Trust is a ‘two-way street’! Consistency is important because when people feel your actions are unpredictable or inconsistent, it adds to their perceptions of uncertainty in the current situation.

Sue supports leaders to be consistent and raise engagement while responding flexibly to situations that may be out of their control and unpredictable. Sue supports your leaders and your people to make the mindset shifts that help them become more comfortable with change, embrace setbacks, find opportunities in challenges, enhance understanding of complex systemic structures and achieve more effective outcomes.

Two of Sue's Keynote Talks are particularly relevant. They can be delivered in a masterclass format instead, or as a keynote followed by a deep-dive facilitated workshop to implement the concepts. (i) Navigating or Leading through Change, Uncertainty and Complex Challenges, and (ii) 'Dolphins Sharks and Jellyfish: What drives your decision making? This explores how our mindset and deeply unconscious mental models can drive our habitual thinking in ways that blind us to potential choices, leading to sub-optimal decision making. This may at best erode performance and at worst could have catastrophic outcomes. Raising awareness of our mental models, which are our habits of thinking through which we make sense of the world around us, generates significant tools to leverage systems change. When we are facing complex challenges, especially problems that keep resurfacing time and again, the chances are that they are systemic in nature. Sue supports your leaders to draw on systems awareness tools to explore your challenges, gain different perspectives and illuminating insights, that can generate new options for creating more effective outcomes.